Privacy Policy
The Archiver — operated by Broadhurst Digital Limited
Effective Date: 21 February 2026 · Last Updated: 21 February 2026
1. Introduction
This Privacy Policy explains how Broadhurst Digital Limited ("we", "us", "our") collects, uses, stores, and protects personal data when you use The Archiver ("Service").
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller:
- Broadhurst Digital Limited
- 18 St Nicholas Place, Derby, DE1 3GD
- Company Registration Number: 12503471
- Contact: 01332 460 205
2. Data We Collect
2.1. Account Data
When you create an account, we collect:
| Data | Purpose | Lawful Basis |
|---|---|---|
| Name | Account identification, display in UI | Contractual necessity |
| Email address | Account login, notifications, password reset | Contractual necessity |
| Password | Authentication (stored as bcrypt hash) | Contractual necessity |
| Organisation name | Multi-user collaboration features | Contractual necessity |
2.2. Content Data
When you use the Service, you may upload:
- Documents (PDFs, images of text)
- Photographs
- Audio recordings
- Video recordings
- Artefact photographs
This Content may contain personal data of third parties (e.g., names, addresses, photographs of individuals in archival materials). You are the data controller for any personal data contained in your Content.
2.3. AI-Generated Data
When you use AI Features, we generate and store:
- File classifications (photograph/document/artefact)
- Extracted metadata (titles, dates, descriptions, people mentioned, etc.)
- Transcriptions of documents and audio
- Sensitivity assessments (PII detected, content warnings)
- Collection analyses and dossier reports
- AI confidence ratings and reasoning
2.4. Usage Data
We automatically collect:
| Data | Purpose | Lawful Basis |
|---|---|---|
| AI usage metrics (model, token counts) | Service operation, billing, cost management | Legitimate interest |
| Session data (login times, IP implied by session) | Security, fraud prevention | Legitimate interest |
| Feature usage (uploads, analyses run) | Service improvement, tier enforcement | Legitimate interest |
2.5. Data We Do NOT Collect
- We do not use third-party analytics or tracking services
- We do not set third-party cookies
- We do not collect device fingerprints
- We do not engage in behavioural advertising or profiling
3. How We Use Your Data
We use your data for the following purposes:
- Providing the Service — storing your Content, running AI analysis, generating exports
- Account management — authentication, email verification, password resets
- Tier enforcement — ensuring usage stays within subscription limits
- Security — detecting unauthorised access, protecting against abuse
- Service improvement — understanding usage patterns to improve features (aggregate data only)
- Legal compliance — responding to lawful requests, maintaining required records
4. AI Processing and Sub-processors
When you use AI Features, your Content is processed by third-party AI providers. This is necessary to provide the core functionality of the Service.
4.1. What Data Is Sent to AI Providers
| AI Provider | Data Sent | Purpose |
|---|---|---|
| Mistral AI (Paris, France) | Image data, OCR text, transcripts | Classification, metadata extraction, OCR, audio transcription |
| Google (Gemini) (USA/EU) | Video files, metadata, transcripts, dossier content | Video metadata extraction, collection analysis, dossier analysis, research chat |
4.2. AI Provider Commitments
- Neither Mistral AI nor Google use your data to train their foundation models
- Data is processed transiently for inference and is not retained beyond the API call
- Both providers operate under data processing agreements
4.3. International Transfers
Google processes data in the USA and EU. This transfer is covered by Google's Standard Contractual Clauses (SCCs) and the UK International Data Transfer Agreement (IDTA).
Mistral AI processes data in the EU (France). As an EU-based processor with UK adequacy, no additional transfer mechanism is required.
5. Data Storage and Security
5.1. Where Your Data Is Stored
| Data Type | Provider | Location |
|---|---|---|
| Account data, metadata, AI outputs | Neon (Postgres database) | AWS EU (Frankfurt) |
| Uploaded files (images, documents, audio, video) | Vercel Blob Storage | Edge (nearest region) |
| Application hosting | Vercel | Edge (nearest region) |
5.2. Security Measures
- Passwords are hashed using bcrypt (never stored in plaintext)
- Session tokens are SHA-256 hashed before storage
- Session cookies use httpOnly, secure, and sameSite flags
- All data transmitted over HTTPS/TLS
- Database connections use SSL
- Deny-by-default access control on all API endpoints
- Admin functions require explicit admin role verification
- Cron jobs authenticated via separate secret
6. Data Retention
| Data Type | Retention Period | Deletion Trigger |
|---|---|---|
| Account data | Duration of account + 30 days | Account deletion |
| Uploaded files | Duration of account (tier-dependent retention may apply) | Account deletion or retention policy |
| AI-generated metadata | Duration of account | Account deletion |
| Session records | Until expiry (30 days) or logout | Automatic expiry |
| AI usage logs | 12 months | Automatic cleanup |
Free-tier accounts may have automatic file retention limits. You will be notified before any automated deletion.
7. Your Rights
Under UK GDPR, you have the following rights:
7.1. Right of Access (Article 15)
You can request a copy of all personal data we hold about you.
7.2. Right to Rectification (Article 16)
You can update your account information at any time via the Service. For other corrections, contact us.
7.3. Right to Erasure (Article 17)
You can delete your account and all associated data. We will complete deletion within 30 days.
7.4. Right to Data Portability (Article 20)
You can export your data at any time using the Service's export features (EAD3, Dublin Core, CSV formats). For a machine-readable copy of all personal data, contact us.
7.5. Right to Restrict Processing (Article 18)
You can request that we restrict processing of your data in certain circumstances.
7.6. Right to Object (Article 21)
You can object to processing based on legitimate interest. We will cease processing unless we have compelling legitimate grounds.
7.7. Rights Related to Automated Decision-Making (Article 22)
AI Features produce suggestions for human review — they do not make automated decisions with legal or similarly significant effects. You always have the ability to review, edit, and override AI outputs.
How to Exercise Your Rights
Contact us at:
- Phone: 01332 460 205
- Address: Broadhurst Digital Limited, 18 St Nicholas Place, Derby, DE1 3GD
We will respond to all requests within one month.
8. Cookies
We use a single essential cookie:
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
| session_token | Authentication — keeps you logged in | Essential (first-party) | 30 days |
We do not use analytics cookies, advertising cookies, or third-party cookies. See our Cookie Policy for full details.
9. Children's Data
The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
10. Data Breaches
In the event of a personal data breach that poses a risk to your rights and freedoms:
- We will notify the Information Commissioner's Office (ICO) within 72 hours
- We will notify affected individuals without undue delay where the breach poses a high risk
- We maintain an internal breach register
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified by email or via the Service at least 30 days before they take effect. The "Last Updated" date at the top will reflect the most recent revision.
12. Complaints
If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113
- Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
13. Contact
For any questions about this Privacy Policy or our data practices:
Broadhurst Digital Limited
18 St Nicholas Place, Derby, DE1 3GD
Phone: 01332 460 205